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GOVERNMENT OF INDIA Ministry of Defence DEPARTMENT OF EX-SERVICEMEN WELFARE
RAJYA SABHA UNSTARRED QUESTION NO.2218 TO BE ANSWERED ON 16.3.2011 Online Complaint Facility for Ex-Servicemen
2218. SHRI RAJEEV CHANDRASEKHAR:
Will the Minister of DEFENCE be pleased to state:
(a) whether it is a fact that Government proposes to provide an online complaint facility for ex-servicemen in the country;
(b) if so, the details thereof; and
(c) by when this facility will become operational?
ANSWER (SHRI M.M. PALLAM RAJU) MINISTER OF STATE IN THE MINISTRY OF DEFENCE
(a) to (c): The Government has engaged a vendor in consultation with Consultancy Development Centre, a Government of India concern to design and develop a portal for Department of Ex-servicemen Welfare which will also have online complaint facility for ex-servicemen and their dependents. The facility is expected to be operational during the next financial year.