GOVERNMENT OF INDIA
Ministry of Health and Family Welfare
DEPARTMENT OF FAMILY WELFARE
UNSTARRED QUESTION NO 847
TO BE ANSWERED ON 07.03.2008
Long Queue In CGHS Dispensaries .
SHRI RAJEEV CHANDRASEKHAR
Will the Minister of HEALTH AND FAMILY WELFARE be pleased to state:-
(a) whether it is a fact that due to the computerization of CGHS allopathic dispensaries in Delhi, the patients particularly the pensioners have been put to extreme hardship as they have to wait for long hours in queues for getting treatment and medicines as most of the doctors are not properly computer trained, leading to serious delays; and
(b) if so, what remedial action is proposed to be taken to tackle this crisis?
THE MINISTER OF STATE FOR HEALTH & FAMILY WELFARE
(SMT. PANABAKA LAKSHMI)
(a) & (b): Doctors of CGHS, Delhi have been provided basic training.
Each dispensary has also been provided with two data entry operators for imparting training and assisting dispensary staff.
Beneficiaries may be facing minor inconvenience due to switch over from manually system to online made of functioning of dispensaries.